Terms & Conditions

A. Introduction

The website www.ajmal.com (hereinafter referred to as the “Website”) is owned and operated by Ajmal International Trading Co. L.L.C (“Ajmal Perfumes”, “we”, “us”, or “our”), with delivery services provided by Aramex.

The Kingdom of Saudi Arabia is the country of domicile for Ajmal Perfumes.

If you have any questions regarding the Website or these Terms and Conditions, or in the event of any complaint concerning any product purchased through the Website or its applications (as defined below), you may contact us at:
📧 estore@ajmalksa.com

In the event of any dispute, the governing law shall be the Law of the Kingdom of Saudi Arabia.

If you select a shipping destination within the Kingdom of Saudi Arabia, please carefully read these Terms and Conditions, as they apply to your purchase and use of the Website.


B. Use of the Website

These Terms and Conditions, along with all referenced policies (including any linked documents), govern your access to and use of the Website and any related applications operated by Ajmal Perfumes that allow you to place orders for products or services (hereinafter referred to as “Applications”).

By accessing the Website or its Applications, you agree to be bound by these Terms and Conditions. We encourage you to read them carefully and retain a copy for future reference.

If you do not agree with these Terms, you must immediately stop using the Website and Applications.

Ajmal Perfumes reserves the right to modify these Terms from time to time, with such modifications becoming effective upon publication on the Website or Application.

Note: Not all services or options available on the desktop version of the Website may be available on mobile versions or Applications.

These Terms do not affect your statutory consumer rights.

Ajmal.com will not sell or provide any products or services to countries sanctioned by OFAC, in compliance with the laws of the Kingdom of Saudi Arabia.

You must ensure that all information provided during registration is accurate, not misleading, and promptly updated in case of any changes.

Ajmal Perfumes may modify, suspend, or withdraw access to the Website, in whole or in part, at any time without prior notice and without liability.

Online payments are accepted through Visa and MasterCard, and the cardholder’s details must match the card used for payment.

The Website may include links to third-party websites (“Linked Websites”). Ajmal Perfumes is not responsible for the content or services provided through these websites and assumes no liability for any damages resulting from their use.

Ajmal Perfumes reserves the right to restrict or deny access to the Website if it determines that your usage violates any laws, these Terms, or the rights of others.

Any material you upload or post on the Website shall be considered non-confidential and non-proprietary, and Ajmal Perfumes reserves the right to use, modify, distribute, or share such material for any purpose.

The company also reserves the right to disclose your identity to any third party claiming that material you posted infringes their intellectual property rights or privacy.

You are fully responsible for any content you post and agree to indemnify Ajmal Perfumes against any losses, damages, or claims resulting from your use of the Website.

Ajmal Perfumes reserves the right to remove any content you post at its sole discretion.


C. Purchase of Products

Order Acceptance

All information displayed on the Website constitutes an invitation to treat and does not represent a binding offer.

When you place an order, you are submitting an offer to purchase the products listed in your order under these Terms.

Ajmal Perfumes reserves the right to accept or decline any order without legal obligation or liability. Examples of reasons for refusal include:

  • Product unavailability or pricing/description errors.
  • Failed or declined payment authorization.
  • Shipping restrictions.
  • Invalid or incomplete delivery address, including freight forwarding addresses.

After submitting your order, you will receive an Order Acknowledgment Email, confirming receipt but not acceptance.

A Shipping Confirmation Email will be sent once your order has been dispatched by Aramex, indicating acceptance of your order.


Prices

All prices shown on the Website refer to the product price only and exclude shipping fees unless otherwise stated.

Ajmal Perfumes reserves the right to change product prices at any time without prior notice; however, such changes will not affect orders already confirmed and shipped.

Promotions:

  • Free shipping is available for orders above SAR 345, with delivery estimated within 3–7 working days.

Promotional gifts and offers cannot be exchanged for cash or combined with other promotions.


Payment Terms

The total amount due includes the product price plus shipping fees (if applicable).

Payments are made in the currency specified for the selected shipping destination.

The card or payment account must be in your name, and all information provided must be accurate and current.

All payments are subject to verification and authorization by the bank or payment service provider.

Ajmal Perfumes will not be responsible for delays or payment refusals by the issuing bank.

If your payment card is in a different currency than the Website’s displayed currency, the total amount will be converted at the exchange rate determined by your bank. Refunds may vary due to currency fluctuations.


Invoicing

Electronic invoices may be issued in compliance with applicable laws, and your acceptance of this format is implied by your use of the Website.


Delivery and Risk

Shipping is currently available only within the Kingdom of Saudi Arabia.

Orders are processed during working days (Sunday to Thursday), and delivery times are calculated from the date of order processing.

Delivery services are provided by Aramex, and the data collected for shipping purposes includes customer name, delivery address, and contact number.


Cancellation and Returns

Orders may be canceled or returned in accordance with our Return and Cancellation Policy.

If you wish to return an item after delivery, shipping fees will apply unless stated otherwise.


Legal Age for Purchase

By placing an order for a product subject to an age restriction, you confirm that you are of legal purchasing age.

Ajmal Perfumes reserves the right to cancel any order if it determines that this requirement has not been met.


For Further Inquiries

If you have any questions, please contact us at:
📧 estore@ajmalksa.com