privacy policy

Introduction

Ajmal Perfumes (referred to as “we”, “us”, or “our”) is a company registered and established in the Kingdom of Saudi Arabia. We are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner in accordance with applicable data protection laws.

By using our website www.ajmal.com or any related applications or services, you confirm that you have read, understood, and agreed to this Privacy Policy and to the way we collect, use, and protect your personal data.

Information We Collect and How We Use It

We collect personal data when you:

  • Create an account with us.
  • Place an order or make a purchase.
  • Contact us with an inquiry or support request.
  • Subscribe to offers, newsletters, or marketing communications.

The personal data we may collect includes (but is not limited to): your name, postal address, mobile number, email address, and information used for identity verification where needed.

We use this information to:

  • Identify you as our customer.
  • Process your orders and deliver products to you.
  • Process payments and update our records.
  • Manage your account and enable interactive features on the website.
  • Improve your browsing and shopping experience.

(With your consent) provide you with offers, campaigns, and special services.

ِAJMAL PERFUMES is committed to protecting your personal data and privacy. Information We Collect

  •  Name
  • Phone number
  • Email address
  •   Any information you provide when registering or contacting us

How We Use Your Data

  • To provide our services and send necessary notifications (such as order status, account updates, etc.).
  • To respond to your inquiries and provide customer support and technical assistance.
  • To send updates, marketing messages, or special offers (after obtaining your prior consent) via: WhatsApp, Facebook, Instagram, X (formerly Twitter), and other platforms.

To conduct internal marketing analysis and understand customer preferences and behavior.

  •  To provide real estate services and respond to your requests
  • To send service-related notifications
  • To send marketing messages only after obtaining your explicit consent

Providing some of this information is optional. However, if you choose not to provide certain details, this may affect our ability to complete your order or provide some services.

WhatsApp Consent (Opt-In):

By checking the consent box or messaging us via WhatsApp, you:

Explicitly agree to receive messages from AJMAL PERFUMES via WhatsApp,

including marketing messages, utility messages, and authentication messages.

Opt-Out:

You may unsubscribe at any time by:

  • Replying STOP to any WhatsApp message
  • Or contacting us directly to request removal

Data Sharing

We do not sell, rent, or trade your personal data or payment card details to any third party for marketing purposes . We do not share your data with third parties except:

We may share your personal data only when it is necessary, including:

  • With payment service providers to process your transactions.
  • With delivery and logistics companies to ship your orders.
  • With WhatsApp Business API providers and communication platforms to send approved notifications or offers.
  • To comply with applicable laws, regulations, or legal processes.
  • When required by law

To prevent fraud, reduce credit risk, or protect the rights and property of Ajmal Perfumes.

In all such cases, we take reasonable steps to ensure that your data remains protected and confidential.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data from:

  • Unauthorized access.
  • Unlawful processing.
  • Accidental loss, destruction, or damage.

This includes, for example:

  • Using SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.
  • Operating customer service centers and stores over secure private networks.
  • Restricting access to personal data to authorized personnel only.

Note: Email is not encrypted. We recommend that you do not send credit card details or other highly sensitive information via email.

Your Rights

Subject to applicable laws, you have the right to:

  • Request a copy of your personal data that we hold.
  • Request correction or updating of inaccurate or incomplete data.
  • Request deletion of your personal data, where legally permissible.

You can also manage and update some of your personal details at any time by logging into your account (My Account) on the website.

Data Retention

We retain your personal data for as long as you remain an active customer or as long as it is necessary to fulfill the purposes described in this Privacy Policy.

We may retain limited information even after your account is closed, where required for:

  • Legal or regulatory obligations.
  • Accounting or audit requirements.
  • Compliance with local laws and regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on our website. We encourage you to review this page periodically to stay informed of any changes.

Your continued use of the website after any changes are made will be deemed as your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
📧 estore@ajmalksa.com