Ajmal Perfumes, a company incorporated and registered in the Kingdom of Saudi Arabia (referred to as "we," "us," and "our" below), takes your privacy very seriously. This Privacy Statement explains what personal information we collect, how and when it is collected, what we use it for now and how we will use it in the future, and details of the circumstances in which we may disclose it to third parties. If you have any questions about how your information is being collected or used that are not answered by this Privacy Statement and/or any complaints, please contact us at estore@ajmal.net. By visiting and using www.ajmalperfume.com (the "Website") or any other application or website ("Application") for the purchase or sampling of products from Ajmal Perfumes (as applicable), you acknowledge that you have read, understood, and consent to the practices regarding the use and disclosure of your personal information described in this Privacy Statement and our Terms and Conditions. If you are visiting and using the Site from anywhere else in the world and are under the age of 16, please obtain your parent's or guardian's consent before providing us with any personal information.

What information do we collect and how will we use it?

When you register an account with us, place an order, or send us an inquiry, we will collect certain personal information from you, such as your name, postal address, phone numbers, and email addresses. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer, process your order, deliver products, process payments, update our records, enable your use of interactive features of our service, and generally manage your account with us. If you have consented, we will also use this information to provide you with information by post, email, mobile messaging, telephone communications, and/or through any other electronic means, including social network platforms, about our products, events, promotions, and services. We may also use this information to tailor how our website appears to you and to tailor the content of our communications with you, making the website and those communications more relevant to you. We may also occasionally ask you for other information, such as product and category preferences, age, and any special dates (such as birthdays and anniversaries), which will be used to enhance our service to you. Providing us with this type of information is entirely voluntary; however, we may not be able to process your order if you do not provide us with all the requested information. We may also use your personal information for our internal marketing and demographic studies, along with non-personal data, to analyze, profile, and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers.

Retention and Deletion of Personal Information

We will only keep your information as long as you remain an active customer.

If you wish to request the deletion of your personal details, or wish to change your preferences at any time, please contact our Customer Service Team.

What you can expect from Ajmal perfumes

We will at all times seek to comply with the requirements of the Act to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

Other people who might use your information

“All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.” You also acknowledge and agree that in certain circumstances we may disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law, to comply with any legal process, for the purposes of obtaining legal advice, for the purposes of credit risk reduction, to prevent and detect fraud and/or to protect and defend the rights and property of Ajmal Perfumes. At all times where we disclose your information for the purposes of credit risk reduction and fraud prevention we will take all steps reasonably necessary to ensure that it remains secure.

Updating and reviewing your personal details

You can amend or update your information by logging into My Account on the Website and amending your details as appropriate.

Changes to this privacy policy

We may update this Privacy Statement from time to time. The amended Privacy Statement will be posted on the Website. Please check this page regularly for changes to this Privacy Statement. By continuing to use the Website or submitting information to us after such changes, you will be deemed to have read and agreed to them.

Third party links

The Website and/or Applications may from time to time contain links to other websites not controlled by us. We do not accept responsibility or liability for the privacy practices, data collected, or the content of such other websites. The operators of these linked websites are not bound by this Privacy Statement. If there are terms and conditions, other privacy statements or policies appearing on those websites, you should also review them carefully as your use of those sites may be subject to them.

Security statement

Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your data submitted to us, and any transmission is at your own risk.

However, we do use strict procedures and security features to try to prevent unauthorized access wherever possible. Personal information provided to Ajmal Perfumes via the Website or any Applications and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image.

The website and applications use this encryption technology to protect your information during data transmission. SSL encrypts order information such as your name, address, and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered a secure means of transmitting credit card information.

For any further queries, please contact us.